On October 25, 2021, the Minister of Finance signed the Decision No. 2042/QD-BTC on approving the Plan on application of information technology in the Finance Ministry’s activities, development of Digital Government and ensuring network information security for the period of 2021-2025 (hereinafter referred to as The 5-year Plan for 2021-2025 Period).
Photo by Quang Minh
In the 2016-2020 period, the Ministry of Finance has actively applied information technology in the ministry’s management and administration activities in order to improve the performance efficiency of assigned functions and tasks, ensuring the compliance with policy guidelines of the Party and State, such as: the Prime Minister’s Directive No. 16/CT-TTg dated May 4, 2017 on strengthening the capacity to approach the 4th industrial revolution; the Government’s Resolution No. 36a/NQ-CP dated October 14, 2015 on e-Government; the Government’s Resolution No. 17/NQ-CP dated March 7, 2019 on a number of key tasks and solutions for e-Government development in the period of 2019 - 2020, orientation to 2025; the Prime Minister’s Decision No. 1819/QD-TTg dated October 26, 2015 on approving the National Program on IT application in activities of state agencies in 2016-2020 period; the Prime Minister’s Decision No. 898/QD-TTg dated May 27, 2016 on directions, goals and tasks to ensure network information security in 2016 - 2020 period,...
In the past period, under close direction given by the Government, the Prime Minister, with coordination from relevant ministries and sectors, as well as with strong determination and commitments of the ministry’s leaders and units, the Ministry of Finance has gained major achievements in IT application implementation in 2016-2020 period, as follows:
The Ministry of Finance has actively researched and promulgated action plans to implement the direction of the Government and the Prime Minister, issued internal documents providing regulations and procedures on management, operation, exploitation and usage of the finance’s IT systems and provision of online public services for people and businesses. These documents are the legal basis and premise to work towards building the digital Finance Ministry, meeting the digital government and digital economy development goals set by the Government for 2021-2025 period and vision to 2030.
By 2020, 100% of the Finance Ministry’s cadres, civil servants and public employees have been equipped with high-speed internet connected computers, provided with e-mail box which are regularly used for exchange at work. The Ministry of Finance has focused on promoting development, creating a real breakthrough in information and communication technology infrastructure, ensuring network safety and security, facilitating people and businesses. Specifically: establishing the Finance Sector’s communication infrastructure network to ensure connection and exchange of data for 2,737 units in the whole sector; deploying data center fully satisfying requirements on infrastructure environment; fully furnishing and regularly maintaining the technical system to ensure information security.
The Ministry of Finance also actively deploys shared platform systems as well as sharing, connecting and interconnecting with national database systems, at the same time, set data development as key factor to develop e-Government to meet the ministry leaders’ direction and execution in the ministry's activities. The whole sector currently has about 31 connections and data sharing, of which 17 are between finance sector’s units with outside units and 14 are among the sector’s inside units.
With respect to Financial Statistics, with the peculiarity of being a multi-disciplinary and multi-sector ministry, in order to form a detailed statistical indicator system providing specific statistical information of each branch and field under the Ministry’s management, such as state budget, tax, state reserves, public assets, prices, securities, import and export, etc., it requires high profession in implementation of statistical work. The Ministry of Finance has issued a Circular on indicators and reports for the financial sector, statistical information has now been collected and provided fully, accurately and promptly to serve the direction, administration, policy planning on finance.
With the goal of building an unified national finance database to meet the needs of accessing and exploiting information and data for strategy formulation, policy making, management and administration in financial and budgetary field, ensuring the timeliness, completeness, publicity, transparency and conformity with international practices, up to now, 06 specialized databases have been completed and put into use, including: State budget revenue and expenditure database; Taxation database, State Treasury database; Customs database; Securities database; Price database Phase 1; In addition, there are 06 specialized databases in use and currently being upgraded. Specialized databases under the National Finance Database Construction Project are built with orientation to focus on connecting and sharing data among the finance sector’s inside and outside units.
In addition to developing information systems and database systems in order to gradually modernize state management in the fields of taxation, customs, state budget,... the Ministry of Finance also spend resources to build IT systems to serve the internal management in order to gradually improve the working efficiency of officials, civil servants and public employees of the Finance sector. Those include: document management system which has connected with the Government document management system, processed online 100% of the ministry’s inward and outward documents except for confidential documents; electronic multimedia system to support management and execution; internal accounting software; the ministry’s staff information management system; centralized internal finance’s asset management software; emulation and reward software,... All such systems have been deployed and put into operation stably.
Most of the Finance sector’s professional fields have been computerized to meet the requirements of specialized works, ready for information accessing and exploiting to serve the direction and operation of leaders of all levels. The major and core systems of particular importance include the Treasury and Budget Management Information System (TABMIS), Centralized Tax Management System (TMS), Automated Customs clearance system (VNACCS/VCIS), Automated customs management and supervision system (VASSCM), Financial Digital data exchange system (state budget revenue information exchange center),... A number of systems are currently researched and constructed by the Finance’s General Departments to replace core information systems after being deployed and applied for a long time, such as the Digital State Budget and Accounting Information System (VDBas – replacing the TABMIS) or hiring IT services to perform Digital Customs (replacing VNACCS/VCIS).
In addition, the Ministry of Finance has focused on building new highly integrated IT application systems in a centralized manner in specialized fields: taxation, customs, state budget, state treasury, securities, state reserves; gradually form an integrated financial information system.
The Finance Ministry’s online public service system was deployed, using a common authentication platform. The ministry’s affiliated units have also deployed online public service portals dedicated to each unit, including the General Department of Taxation, the General Department of Taxation, the General Department of Customs, the State Treasury,... to provide adequate and timely information and publicize administrative procedures, results of administrative procedures settlement to people and businesses. Those systems have made great contributions to information provision, propaganda and dissemination of knowledge in each field.
Up to now, the Ministry of Finance has 896 public services, of which 94 are at 1st level; 269 at 2nd level, 81 at 3rd level and 452 at 4th level (total number of online public services at 3rd and 4th is 533). The total number of online public services at 3rd and 4th levels that have been connected and integrated into the National Public Service Portal is 321/533 (accounting for 60.23%), of which, 150 provided by General Department of Taxation, 72 by General Department of Customs, 7 by State Treasury, 56 by Ministry of Finance, and 36 by State Securities Commission.
Finance Ministry’s outstanding online public services which are highly appreciated by people and businesses and processed a large number of online dossiers in the period 2016-2020 include: granting codes to state budget related units, electronic tax declaration service, electronic tax payment, electronic tax refund (99.9% of enterprises use electronic tax declaration service, 98.76% use electronic tax payment service, 91.51% of enterprises requesting export refund or investment refund use electronic tax refund services, 65% of enterprises use online tax declaration); code issuing system for preventing counterfeit invoices (e-invoices); Customs procedures are completely automated at high level nationwide (with participation of more than 99.65% of enterprises); the control, payment and settlement of state budget expenditures and other capital sources assigned in accordance with provisions of law are carried out quickly and conveniently (deploying in 87,684 units using the state budget over the total of 89,514 units, reaching 98%); IT systems to support investors and businesses in reporting, disclosing information as well as exploiting disclosed information on stock market are kept completing and putting into operation,...
In addition, the Ministry of Finance also stepped up the inspection, assessment, supervision, and assurance of network safety and security for the information systems of the whole sector, so that no major incident of information network security has occurred in 2016-2020 period.
With such achievements, in 2018, the Ministry of Finance was the first among Vietnam’s governmental agencies and one of 31 excellent agencies, organizations and businesses from member countries and economies of the Asia-Oceania Computing Industry Organization (ASOCIO) to be awarded the "ASOCIO Outstanding User Organization 2018" for the category of excellent IT application organization in Asia, Asia Ocean area; For three consecutive years (2017, 2018, 2019) the Ministry of Finance ranked top of IT application and e-Government development assessment index among ministries and ministerial-level agencies; For eight consecutive years (from 2013 to 2020), the ministry led first ranking of IT development and application readiness index (Vietnam ICT index) among ministries and ministerial-level agencies. In 2020, the first year the Ministry of Information and Communications conducted assessment on Digital Transformation at the ministerial and provincial levels, the Ministry of Finance ranked first among 18 ministries and sectors providing public services.
Orienting the plan for IT application, digital government development and network information security for 2021-2025 period, the Ministry of Finance has determined the following general objectives:
The Ministry of Finance actively applies the technological achievements of the 4th industrial revolution, builds a modern governance platform, provides digital financial services, and actively participates in digital economy development. The ministry will basically complete e-finance development targets by 2021 and by 2025 strive to basically establish a modern, public and transparent digital finance platform on basis of big data, open financial data, digital finance ecosystem, ensuring comprehensive information safety and efficiency.
The Finance sector plays the role of creating, connecting, sharing data and digitizing platforms, comprehensively meeting the needs of public financial transactions, the need for exploitation and use of digital information of the Government, people businesses and organizations.
On the basis of the general objectives, the Ministry of Finance also identifies 27 specific goals and tasks, assigns its units to chair and coordinate in implementation of the Plan promulgated together with Decision No. 2042. /QD-BTC dated October 25, 2021 of the Minister of Finance, including:
The Ministry of Finance shall provide 24/7 service, be ready to serve online upon people and businesses’ need. 100% of officials, civil servants and public employees in the Finance sector shall be assigned digital identifier in handling work according to the Government's general roadmap on identification and electronic authentication. The Ministry of Finance shall have a centralized aggregated data processing and analysis platform, applying artificial intelligence to optimize operations.
100% of administrative procedures that are eligible under the law will be provided in the form of online public services at 4th level. 100% of online public services provided by the Ministry of Finance are designed, redesigned to optimize the users’ experience, using pre-filled information previously provided by users under agreement, in accordance with current quality standards.
100% of transactions on the National Public Service Portal, the Ministry of Finance's Public Service Portal and Electronic One-Door Information System are electronically authenticated, except for services that require a mandatory physical presence under regulations prescribed by law.
The Ministry of Finance's Public Service Portal and Electronic One-Door Information System are connected and shared with the National Public Service Portal. 100% online public services of 3rd and 4th level which are popular and involved with lots of people and businesses must be integrated into the National Public Service Portal.
At least 80% of administrative documents are completely processed online; Current running information systems of the Ministry of Finance which provide services to people and businesses are connected and interconnected through an integrating and data sharing platform; People and businesses information are digitalized and stored in national databases without being required to re-declare.
At least 90% of people and businesses satisfy with the Ministry of Finance’ handling of administrative procedures.
100% of data shall be provided on the Ministry of Finance Portal (data permitted to be disclosed under provisions of law) in accordance with requirements on open data serving for development of digital government, digital economy, digital society.
The Ministry of Finance Portal supports people and businesses with convenient and online interaction in state management activities of the Ministry of Finance and provides services on various means of access, including mobile devices.
100% of the One-Stop Departments apply information technology to handle administrative procedures.
National Single Window and the ASEAN Single Window shall be accelerated the in compliance with the plan and implementation roadmap under the direction of the Government and the National Steering Committee on the ASEAN Single Window and the National Single Window and trade facilitation (Committee 1899).
The national financial database shall be completed, integrated, and shared with information systems and databases of other ministries, branches and localities. Cloud computing shall be deployed and used as the main computing platform for profession applications of the whole sector (excluding specific applications that have not yet been moved to the cloud).
100% of Finance’s units shall deploy information security under a 4-layer mode. 100% of the system shall be implemented with monitoring, safe operation and network security (SOC). 100% of information systems are secured according to levels, standards and technical specification. 100% of staff working in information security are trained, rehearsed for emergency response and troubleshooting. 100% of officials and employees are trained to raise awareness of information security.
Le Bao Khanh
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